Skip to main content

How Do I Track My Order?

Updated over a week ago

Tracking information is included in your dispatch confirmation email, which is sent as soon as your order leaves our warehouse.

Tracking Your Parcel

When your order has been dispatched, you’ll receive an email that includes:

  • Your tracking number

  • A link to the courier’s tracking page, allowing you to follow your parcel’s progress

If you have not yet received your dispatch confirmation email, your order may still be being prepared for shipment.

Didn’t Receive a Tracking Email?

If you haven’t received tracking information and believe your order should have been dispatched, please check your:

  • Junk or spam folder

  • Order confirmation email (to ensure your email address was entered correctly)

If you still can’t locate your tracking details, our customer care team can assist.


Need Help?

Please contact our customer care team at:

🕘 Monday – Friday, 9am – 4:30pm

Did this answer your question?